FAQs

Frequently asked questions

Below you will find answers to questions that have been asked relating to the new service and further information about the transition.

If you have additional queries, please don't hesitate to get in touch with us by filling out this contact form.

What benefits can I expect as a member?

From 1 July, our members can look forward to enjoying a range of new benefits as members of Corangamite Moyne Library Services. These include:

  • A much larger collection of physical items, like books, DVDs and magazines
  • Membership to Libraries Victoria One Card where you can borrow and return items from another 24 participating sharing library services – that’s access to over 3 million items!
  • Fine free – that’s right, we won’t charge for overdue books anymore, just ask you to do the right thing and bring books back so that other members can access the resource
  • Borrow more items for longer – 40 items for 4 weeks
  • Additional holds – up to 20 simultaneous holds
  • Access the same great library team and their knowledge of our catalogue and resources
  • A program of library events held across the branches
  • A convenient library app will be on its way soon
  • A great library website and online catalogue
  • An active social media community and regular communications from us so you can stay in touch with what’s happening at the library.
  • New logo and new library card

Learn more about the One Card system here

We look forward to helping you check out the libraries and welcoming you on board as a member!

Will there be any fines?

Fine free from July 1!

Corangamite Moyne Library Services will welcome members and waive any and all existing library fines connected to your account, as well as implementing a no fines policy moving forward. So, if you have been hiding from our branches due to overdue or concern about fines – hide no more! We want to see you in branches, making the most of the extensive catalogue of resources and enjoying the library spaces. We are excited to see you back in a library branch near you. 

What other library branches can I access?

Corangamite Moyne Library Service offers branches in the townships of Camperdown, Cobden, Derrinallum, Koroit, Mortlake, Port Fairy, Terang and Timboon. We offer Library service points in Skipton and Macarthur.

Visiting one of the above towns? Drop in and check out our library service and have a chat to one of our fantastic team members - visit our website to view locations, times and contact details of each branch.


Searching the catalogue online

Visit our website www.cmlibraries.com.au to browse the catalogue online. Login to your library account to place a hold on items or renew items. Please speak with a staff member if you need any help with the online catalogue.

Placing a hold/renewing items

You can renew or place a hold on collection items by logging into your account online, using the library app or in-person in branch.

Borrowing guidelines and loan periods

There are even more benefits with updates to the borrowing guidelines and loan periods for members. If you are having trouble getting through the book you have borrowed, before it is due back to the library, there is good news! With Corangamite Moyne Library Services, you can now borrow up to 40 items for up to 4 weeks – some would suggest we like the number 4 – the truth is we just want our library users to have the time to enjoy the book they are reading without the pressure to return it! 

 

How do I join Corangamite Moyne Library Service?

Not currently a library member?

What a great time to join the library! Find out more about membership on our website or drop into one of our branches, with photo ID and get signed up on the spot.

Become a member